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The
``digital
divide'' has become more than a political talking point. It is also
spawning businesses.
To
help universities and other nonprofits deliver news to the media
and Web sites quickly, efficiently and cheaply, former San Jose
Mercury News business writer Ron Wolf and former University of California
at Berkeley business school spokesman David Irons started a public
interest news wire called AScribe.
Over
the past few decades, Business Wire in San Francisco and PR Newswire
in New York have carved out a lucrative business delivering corporate
financial news and features electronically to the media. They typically
charge corporations $525 to $550 for the first 400 words of a release.
That
is out of the price range of many colleges, universities, medical
centers, foundations and other nonprofits. Not only do they have
smaller public relations budgets than big businesses, but they also
are not obliged by government ``prompt and full disclosure'' rules
to spread the news -- regardless of the charge.
AScribe
is addressing what Wolf calls the ``digital divide'' in the news
release business.
``The
Securities and Exchange Commission says public companies must release
news that might move the market in a timely manner, and the duopoly
of PR Newswire and Business Wire charge about $500 to get through
their turnstile,'' he said.``That means many higher education and
nonprofit organizations get left out.''
Of
course, colleges and others can mail press releases. But Wolf knows
from personal experience that reporters and editors tend to throw
out most of their mail unopened. ``Today, you're either in the digital
stream or you're in the recycling bin,'' he said.
Irons,
meanwhile, was frustrated that universities often had a difficult
time getting noticed and discussed establishing a Bay Area college
news wire. However, it quickly became clear that it would be difficult
to agree on who would organize, govern and pay for such a service.
So
in early 1998, Wolf and Irons started what they call ``a news wire
with a social conscience.''
``For
too long, we've let corporate commercial interests pump sludge into
our newsrooms,'' said Wolf. ``We want to make AScribe the PBS (Public
Broadcasting Service) and NPR (National Public Radio) of the news
release business.''
Wolf
and Irons went to a consultant to find a name for the company but
balked at the $25,000 fee. Friends and associates came up with AScribe,
a name that could be copyrighted and had a meaning that tied in
with the business. (An unrelated site, www.ascribe.com, offers information
on software for the pharmaceuticals industry.)
AScribe
first set up shop in rent- free UC Berkeley Incubator space in the
basement of the Bancroft Hotel. UC Riverside signed on as its first
client, and AScribe has since added seven other UC campuses and
universities from Hawaii to Harvard. Its approximately 300 clients
also include nonprofits such as the American Dental Association,
the American Library Association, the Sierra Club and national laboratories.
AScribe
also has signed up more than 50 media outlets, including The Chronicle,
the Los Angeles Times, the Wall Street Journal and USA Today. It
offers its services through the Associated Press wire, Dow Jones
Interactive, LexisNexis and various other Web services.
On
top of their initial $141,000 investment from ``friends and family,''
Wolf and Irons raised about $650,000 from angel investors and are
now looking for more than $2 million.
But
AScribe still subscribes to frugality. The company sublets space
in the former Breuner's Furniture headquarters building from the
Oakland Redevelopment Agency for $1.75 per square foot per month.
Like many startups, it has bought used furniture to conserve cash,
and it relies on 5-year-old Sun Microsystems Sparc servers.
``Our
burn rate is less than the average VC bar bill,'' joked Irons.
AScribe
is also modest in the way it bills clients. It charges a $90 annual
membership fee and $12.50 to $17.50 per release, regardless of length.
The
rates may soon rise, but Wolf said they will still be only a small
fraction of what Business Wire and PR Newswire charge. Eventually,
AScribe plans to make as much as 80 percent of its money not from
university and other content providers but from the thousands of
Web sites that are hungry for university and nonprofit news.
The
company is sending out about 30 news releases per day on education,
science, medicine, public policy and other issues.
Recent
releases include news of a UC Berkeley business school class on
philanthropy and an Institute of Medicine report that causes of
the Gulf War Syndrome remain unclear. But the effectiveness of AScribe
in getting stories in the press remains unclear. That's because
it is difficult to determine whether reporters were tipped off by
AScribe or the original news source.
In
any case, early clients of AScribe seem pleased.
``Universities
and other nonprofits must find ways to aggregate news so that it
stands out in newsrooms and is easy to use for the builders of Web
portals and other online services,'' said Harvard Medical School
Associate Dean Don Gibbons. ``AScribe offers just such tools.''
Lorry
Lokey, who started Business Wire in 1961, said, ``There is room
for a company like AScribe that provides service to a niche market.''
Lokey,
73, is content to concentrate on the booming business of delivering
corporate news. After attending Stanford University, where he was
editor of the campus newspaper, Lokey went to work as a wire editor
for United Press before going into public relations. In 1959, he
became intrigued by a Los Angeles wire service that transmitted
news for restaurants and cemeteries, and two years later, he started
Business Wire to deliver business news.
In
1961, he charged companies $15 per release and had 16 media clients
in the Bay Area. Today, Business Wire has 500 employees in 26 domestic
bureaus and Belgium and serves 17,000 clients and 4,500 media outlets.
Lokey
has done well with his $2,000 investment. He figures the number
of Business Wire press releases will top 275,000 this year and total
revenues will exceed $150 million, compared with $110 million in
1999. Business Wire's profit margins exceed 20 percent, according
to Lokey. But he is not the only one doing well. Three years ago,
Lokey decided to give half the company to his employees. He also
has pledged $80 million to his alma mater and $1 million more to
other nonprofits.
Lokey
said he controls 54 percent of the U.S. business press-release market.
But on the global stage, PR Newswire is the oldest and largest.
It
was started in 1954 by TV Guide founder Herbert Muschel at a time
when Federal Communications Commission regulations allowed only
AT&T and Western Union to send a printed message to another person.
PR Newswire was set up as a membership association, and all copy
became the property of the news wire for the purpose of transmitting
news releases to multiple media destinations.
Today,
PR Newswire has 30 domestic and nine foreign bureaus and is still
based in New York, although it has changed hands several times.
It was bought by Western Union in 1971, which held it for 11 years
before selling it to British media conglomerate United News & Media.
AScribe
is not the only startup to enter the news wire industry fray.
Internet
Wire of Los Angeles is using the Internet to deliver press releases
as well as graphics, audio and video files across a dozen industry-specific
channels such as business/finance, entertainment, health and sports.
In
February, it raised $17.5 million in venture capital from Sequoia
Capital, Hummer Winblad Venture Partners and other investors. But
it has been in the news most recently for falling victim to a hoax
allegedly perpetrated by a former employee who sent out bogus negative
news about a publicly traded Los Angeles network equipment company.
The
fake news release last month temporarily drove down the shares of
Emulex Corp. by 62 percent before the news was corrected and the
stock recovered. An SEC and FBI investigation quickly led to the
arrest of a former Internet Wire employee.
As
a result of the embarrassing mistake, Internet Wire CEO and former
PR agency boss Michael Terpin said the company has added new layers
of verification procedures and supervisors to make sure it doesn't
fall victim again to fraudulent market-moving news.
Terpin
said the biggest benefit Internet Wire has over established competitors
such as Business Wire and PR Newswire is that it is so much less
expensive. The 2,500 companies and 300 PR firms that use Internet
Wire to send about 120 releases a day pay a flat rate of $275 per
release regardless of length.
E-mail
Peter Sinton at psinton@sfchronicle.com.
Photographs:
Lea Suzuki / Jerry Telfer
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